Shipping policy

Shipping Policy

At S-PARTS, we are committed to providing reliable international shipping services to cyclists around the world. All orders are shipped from China, and we work with international logistics partners to deliver your products safely and efficiently.

1. Shipping Rates

Our standard international shipping rates are based on the delivery destination.

Shipping Destination Standard Shipping Rate
Europe $9.99 USD
United States $14.99 USD
Other Countries / Regions $5.99 USD

FREE STANDARD SHIPPING ON ORDERS OF $300 USD OR MORE

Orders with a qualifying subtotal of $300 USD or more are eligible for free standard international shipping.

Shipping charges are calculated automatically at checkout based on your delivery address and order value.

All prices are listed in US dollars (USD).

2. Estimated Delivery Times

Standard International Shipping: Approximately 15–20 Days

Delivery times may vary depending on the destination country, customs clearance, local postal services, and other logistical factors.

Some shipments may arrive earlier, while others may require additional time.

Please note that estimated delivery times are calculated from the date of shipment, not the date the order is placed.

3. Order Processing Time

Orders are processed after payment confirmation.

Processing times may vary depending on product availability, order volume, and the type of product ordered.

In-stock items are generally prepared for shipment as soon as possible.

Customized, made-to-order, or specially finished titanium products may require additional production time before dispatch.

If your order includes customized items, the estimated production and shipping time may be longer than for standard in-stock products.

4. Express Shipping

Express shipping may be available for selected destinations upon request.

If you require faster delivery, please contact us before placing your order so we can check available shipping services, estimated delivery times, and additional costs.

Express shipping rates are quoted separately and are not included in our standard free shipping offer.

5. Customs Duties and Import Taxes

International shipments may be subject to customs inspections, import duties, VAT, or other local taxes depending on the destination country.

Unless explicitly stated otherwise at checkout, any applicable import duties and taxes are the responsibility of the recipient.

Customs clearance procedures may occasionally cause additional delivery delays beyond our control.

6. Tracking Information

Once your order has been shipped, tracking information will be provided when available.

You can use your tracking number to monitor the delivery progress of your package.

Please allow some time for tracking updates to appear after the shipment has been handed over to the logistics provider.

7. Shipping Delays

Although we do our best to ensure timely delivery, unexpected delays may occur due to:

  • Customs inspections and clearance procedures

  • International transportation disruptions

  • Local carrier delays

  • Public holidays and peak shipping seasons

  • Severe weather or other circumstances beyond our control

We appreciate your patience and understanding if your shipment experiences an unexpected delay.

8. Shipping Address

Please ensure that your shipping address, postal code, phone number, and contact information are accurate and complete when placing your order.

If you notice an error in your shipping information, please contact us as soon as possible.

Address changes may not be possible once an order has been dispatched.

9. Contact Us

If you have any questions about shipping rates, delivery times, tracking information, or special shipping arrangements, please contact us.

Email: mario@spartsti.com

Website: https://www.spartsti.com

We are happy to assist you with your shipping inquiries.

Last updated: October 20, 2026